Privacy Policy – Javitri Hospital & IVF Centre
Effective Date: 1st September 2024
1. Introduction
At Javitri Hospital & IVF Centre (“Javitri Hospital”, “we”, “our”, “us”), accessible from https://javitrihospital.co.in, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal and medical information when you visit our website, contact us, book appointments, use our WhatsApp communication, or avail any of our healthcare services.
By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.
2. Information We Collect
In the course of providing healthcare services and managing patient interactions, Javitri Hospital may collect personal information such as your name, contact details, address, age, gender, and other information voluntarily submitted by you through our website forms, enquiry forms, appointment booking systems, telephone calls, or WhatsApp communications.
In addition, when you seek medical consultation or treatment, you may choose to share sensitive health and medical information including medical history, diagnostic reports, prescriptions, treatment details, and other health-related data relevant to your care.
We may also collect certain technical and usage information when you visit our website, including your IP address, browser type, device information, pages visited, and usage patterns, in order to improve the functionality, security, and performance of our digital platforms.
3. How We Use Your Information
The information collected by Javitri Hospital is used solely for legitimate healthcare and operational purposes. This includes responding to your enquiries, scheduling and managing appointments, providing medical consultations and treatment-related updates, maintaining patient records, ensuring continuity of care, improving the quality of our services, and complying with applicable legal, regulatory, and clinical record-keeping requirements.
Your personal and medical information is processed in a lawful, fair, and transparent manner and is used only to the extent necessary to fulfil the purposes for which it was collected. We do not use your information for unrelated commercial activities without obtaining your explicit consent.
4. Data Sharing and Disclosure
Javitri Hospital respects the confidentiality of your personal and medical information and does not sell, rent, or commercially exploit your data in any manner whatsoever. The information collected from you is used strictly for the purpose of delivering healthcare services and improving patient experience. However, in certain circumstances, your information may be shared with authorized medical professionals, including doctors, nurses, specialists, and support staff involved in your treatment and care, strictly on a need-to-know basis.
We may also share limited personal information with trusted third-party service providers and technology partners who assist us in operating our website, appointment management systems, communication platforms (including WhatsApp API service providers), and internal systems, provided such third parties are bound by contractual confidentiality and data protection obligations.
Further, Javitri Hospital may disclose your personal information where such disclosure is required to comply with applicable laws, court orders, governmental regulations, or lawful requests by public authorities. In all such cases, we ensure that only the minimum necessary information is disclosed and that such disclosures are made in accordance with applicable data protection laws.
5. Data Security
The protection and security of your personal and medical information is a matter of utmost importance to Javitri Hospital. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, loss, or destruction.
These measures include restricted access to patient records, secure storage systems, controlled internal access protocols, and appropriate security practices for digital communication channels.
While we strive to use commercially acceptable means to protect your personal information, you acknowledge that no method of transmission over the internet or method of electronic storage is completely secure.
Accordingly, Javitri Hospital cannot guarantee the absolute security of your information, and you share your data with us at your own risk. However, we remain committed to continuously reviewing and enhancing our data protection practices in line with evolving legal and technological standards.
6. Your Rights
Javitri Hospital recognizes and respects your rights regarding your personal information. Subject to applicable laws and medical record retention obligations, you have the right to request access to the personal data that we hold about you, to seek correction of any inaccurate or incomplete information, and to request deletion of your personal information where such deletion does not conflict with legal, regulatory, or medical record-keeping requirements.
You also have the right to withdraw your consent for certain data processing activities and to opt out of receiving non-essential communications from us. Requests relating to access, correction, or deletion of personal information may be made by contacting Javitri Hospital using the contact details provided in this Privacy Policy. We will make reasonable efforts to respond to such requests in a timely and lawful manner.
7. Data Retention
Javitri Hospital retains your personal and medical information only for as long as is necessary to fulfil the purposes for which such information was collected, including the provision of healthcare services, maintenance of patient medical records, internal documentation, and compliance with applicable legal, regulatory, and statutory obligations. The duration for which medical records and related information are retained may vary depending on the nature of the services provided and the requirements under applicable healthcare laws and regulations.
Once the information is no longer required for the purposes stated above, Javitri Hospital shall take reasonable steps to securely delete, anonymize, or archive such information in accordance with its internal data retention policies and applicable legal requirements.
8. Cookie Policy
Javitri Hospital’s website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, understand visitor behavior, and improve the performance and functionality of our digital platforms. Cookies are small data files stored on your device that help us recognize repeat visitors and remember certain preferences.
You may choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website. By continuing to use our website without disabling cookies, you consent to the use of cookies in accordance with this Privacy Policy.
9. External Links
Our website may contain links to third-party websites or digital platforms for your convenience and reference. Javitri Hospital does not control, endorse, or assume any responsibility for the content, privacy practices, or data handling policies of such third-party websites.
You acknowledge and agree that once you leave our website or interact with third-party links, any personal information you provide will be governed by the privacy policies and terms of use of those external websites. We encourage you to review the privacy policies of such third-party platforms before sharing any personal data with them.
Wrapping it up in the same professional, Crysta-style legal format — here are the final sections of the Privacy Policy for Javitri Hospital & IVF Centre:
10. Changes to This Privacy Policy
Javitri Hospital reserves the right to modify, amend, or update this Privacy Policy at any time, as may be required to reflect changes in legal obligations, regulatory requirements, business practices, technological developments, or the scope of our services. Any revisions to this Privacy Policy shall become effective from the date of publication on our website, unless otherwise stated.
Where we consider such changes to be material, we may notify users by posting a prominent notice on our website or through other reasonable communication channels. Your continued access to or use of our website and services following the publication of any updated Privacy Policy shall constitute your acceptance of such changes. You are advised to periodically review this Privacy Policy to remain informed about how we protect your personal information.
11. Legal and Regulatory Compliance
Javitri Hospital strictly adheres to all applicable healthcare laws and regulations in India. We comply with statutory and regulatory requirements governing medical practice, patient confidentiality, data protection, and ethical healthcare delivery. In particular, Javitri Hospital fully complies with the Pre-Conception and Pre-Natal Diagnostic Techniques (PCPNDT) Act, 1994 and the Assisted Reproductive Technology (Regulation) Act, 2021.
We do not support, promote, or engage in sex selection or gender determination practices, both of which are prohibited under Indian law and constitute criminal offences. All fertility and reproductive healthcare services offered by Javitri Hospital are provided solely at our registered centres by qualified and licensed medical professionals in accordance with applicable laws and professional standards.
12. Contact Information
If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which Javitri Hospital collects, uses, or safeguards your personal information, you may contact us using the details provided below:
Javitri Hospital & IVF Centre
Lucknow, Uttar Pradesh, India
Phone: 9429690720
Email: info@javitrihospital.co.in
Website: https://javitrihospital.co.in